echoingthesound :: Ghosts I - IV
nin.com Download troubles?
Temporary solutions, and support
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eskimo
Sold out since '96

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L :: Sun Mar 02, 2008 10:34 pm :: Profile :: Quote This Post :: PM
How to download Ghosts from nin.com

The servers appear to be stable now, here are step by step instructions that should get you through downloading.

1. If you have not paid for the album yet, choose an option and do so.
2. Check your email for a download link, it should look kinda like this:
http://store.nin.com/download/order?id=???RANDOM???
3. Click on that link.
4. If everything is good, you should come to a page that tells you that this is a one time download, and has another link to download the file. Use a download manager (Wiki list of download managers) to download the file.
5. If instead of getting the proper page, you received a page that says to click the link in your "origional email", enter this website into your download manager http://store.nin.com/secure/???ORDER_ID???/nin_ghosts_I-IV_??version??.zip, but replace ???ORDER_ID??? with everything after id= in your emails download link and ??version?? with either mp3 flac or apple.
6. If your download stops part way through, using a download manager should allow you to resume the download where it left off.
7. If all of this fails and you're still having problems, contact support@store.nin.com


I would like to thank Phenriz for his suggestion for those getting the "origional email page" problem solved, and everyone else who has contributed along the way.


If you're having trouble with nin.com, you still have these options too:
Artists in Residence
Amazon
Official Ghosts I torrent on The Pirate Bay
PDF album cover/artwork

And just in case you still haven't recieved an email and purchased from Artists in Residence, here's some more details:
The-Lost-Son-Of-Yours wrote:
Email I sent:
I am curious after I just purchased the deluxe package from ainr.com, if I will still receive my immediate download of the 36 track album, but if you read on the store section it says below. I am wondering if this is a difference between nin.com and ainr.com, please help me out.

Artist in Residence www.ainr.com says All orders for the NIN Deluxe Package and the NIN Ultra-Deluxe Limited Edition Package are for pre-orders only. These packages will ship on May 1, 2008.


-----------


Email that i recieved.



Just checked with Rob Sheridan on that one, here's what he had to say:

Yeah, they'll get their download - it's supposed to be immediate, but for one reason or another it's going to be a little while before downloads are sent out for those orders.

Hope that helps!


Good luck everyone, hope everything works for you now!
heroicraptor
SHARKTOPUS

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L :: Sun Mar 02, 2008 10:35 pm :: Profile :: Quote This Post :: PM :: Email!
in your torrent link change "(" to "%28" and ")" to "%29".
eskimo
Sold out since '96

Master of the Ninth Arch

Joined: 01 Oct 2005
Posts: 214.549
Location: Southern Ontario, Canada
L :: Sun Mar 02, 2008 10:36 pm :: Profile :: Quote This Post :: PM
heroicraptor wrote:
in your torrent link change "(" to "%28" and ")" to "%29".


Thanks. Smile
_Valentine_


Bricklayer

Joined: 20 Feb 2007
Posts: 34.6741
Location: Las Vegas
L :: Sun Mar 02, 2008 10:39 pm :: Profile :: Quote This Post :: PM
So I purchased the 70 dollar version on AINR, and I'm still waiting on my email for the mp3's of the tracks. Has anyone else encountered this issue?
eskimo
Sold out since '96

Master of the Ninth Arch

Joined: 01 Oct 2005
Posts: 214.549
Location: Southern Ontario, Canada
L :: Sun Mar 02, 2008 10:40 pm :: Profile :: Quote This Post :: PM
_Valentine_ wrote:
So I purchased the 70 dollar version on AINR, and I'm still waiting on my email for the mp3's of the tracks. Has anyone else encountered this issue?


I didn't buy from there, but from what I'm gathering from others AINR hasn't sent any download links yet.
artistic_condition
this is the way, step inside

Master Traveler

Joined: 22 Jun 2006
Posts: 138.945
Location: Ontario
L :: Sun Mar 02, 2008 10:41 pm :: Profile :: Quote This Post :: PM
i haven't recieved an email yet either, and it's been over an hour.
jonnyzombieboy
24.24.2.1464

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Joined: 14 Nov 2004
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L :: Sun Mar 02, 2008 10:44 pm :: Profile :: Quote This Post :: PM :: WWW
i'm sorry to say this twice, but i think it bears repeating...

if you download from nin.com, leave the "IMPORTANT: This is a one-time download link.
Click here to download your file" window OPEN.

this way, if your d/l fucks up in the middle, you should be able to re-start. i did, and it's working better now than it did at first.

good luck!
akm


Master of the Ninth Arch

Joined: 02 Sep 2007
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L :: Sun Mar 02, 2008 10:45 pm :: Profile :: Quote This Post :: PM
It's been 90 minutes for me, and no email. Urgh!
tenmilesky
0900_174,000

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Joined: 27 Oct 2007
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L :: Sun Mar 02, 2008 10:50 pm :: Profile :: Quote This Post :: PM
akm wrote:
It's been 90 minutes for me, and no email. Urgh!


same here. cant even order through nin.com, so i went through A+R and still no email. i was hoping for a flac instead of amazons 256kbps easy ticket.
Silver*
there's a fuck context?

Master ad Vitam
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L :: Sun Mar 02, 2008 10:50 pm :: Profile :: Quote This Post :: PM :: Email!
I'm just trying to get the stupid order page to load. Agh! Me want!

Edit:

Sorry for being a sound file n00b, but are FLACs compatible with iTunes? I would assume so, but I've never bothered looking into it.
the face (take two)
This is my custom title

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L :: Sun Mar 02, 2008 10:52 pm :: Profile :: Quote This Post :: PM :: WWW
I can't even get beyond the order options page. https://store.nin.com/cart/quantity won't load. Anyone else having this problem? Trent getting hit with too much traffic on his site?
tenn0


Bricklayer

Joined: 19 Feb 2008
Posts: 14.7832
L :: Sun Mar 02, 2008 10:53 pm :: Profile :: Quote This Post :: PM
A+R orders gets the email for the download right? I got my confirmation for my order, but no download email or link.
heroicraptor
SHARKTOPUS

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L :: Sun Mar 02, 2008 10:53 pm :: Profile :: Quote This Post :: PM :: Email!
redjenova* wrote:
I'm just trying to get the stupid order page to load. Agh! Me want!

Edit:

Sorry for being a sound file n00b, but are FLACs compatible with iTunes? I would assume so, but I've never bothered looking into it.

no, get the Apple Lossless ones.
ninreznorgirl2
~*BeSiDe YoU In TiMe*~

Bricklayer

Joined: 08 Mar 2007
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L :: Sun Mar 02, 2008 10:54 pm :: Profile :: Quote This Post :: PM
i cant get shit, but atleast i can listen to it. thats all that matters. give it a day, and hopefully everythign will be okay *crosses fingers*

it sounds absolutely AMAZING btw.
the face (take two)
This is my custom title

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L :: Sun Mar 02, 2008 10:56 pm :: Profile :: Quote This Post :: PM :: WWW
Load times are terrible right now for anything on NIN.com. Can't get past the order page. Can't even get back so I can stream the audio. ARGH!
ForWhom
MenWithTheMovieCamera

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L :: Sun Mar 02, 2008 10:56 pm :: Profile :: Quote This Post :: PM :: Email! :: WWW
tenn0 wrote:
A+R orders gets the email for the download right? I got my confirmation for my order, but no download email or link.


Yes, it says so on their site. I expect it's just a small slip-up/oversight and will be sorted shortly.
AinR is fairly new anyway, and this is such a massive thing in terms of users accessing it there's bound to be stuff like this.
Dianne
MicroBrainWave

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Joined: 24 Nov 2006
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L :: Sun Mar 02, 2008 10:56 pm :: Profile :: Quote This Post :: PM
Well, I got all the way up to "Confirm order" page.. If you just keep going back and hitting "continue" you will eventually progress. Or that's the approach I'm employing, heh.

SOMEONE DIDN'T THINK THIS ALL THE WAY THROUGH!


Edit:I got my link, now I'm going to bed, it's 5am for fucks sake..
Silver*
there's a fuck context?

Master ad Vitam
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L :: Sun Mar 02, 2008 10:58 pm :: Profile :: Quote This Post :: PM :: Email!
Can't get the order form to work, I'll probably order the $10 version tomorrow.

Also if you're stuck without the audio, you can at least listen to the preview files on Amazon. Better than nothin', eh? Smile
the face (take two)
This is my custom title

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Joined: 10 May 2007
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L :: Sun Mar 02, 2008 10:58 pm :: Profile :: Quote This Post :: PM :: WWW
Dianne wrote:
Well, I got all the way up to "Confirm order" page.. If you just keep going back and hitting "continue" you will eventually progress. Or that's the approach I'm employing, heh.

SOMEONE DIDN'T THINK THIS ALL THE WAY THROUGH!


I don't want to sound too critical. This is amazing and incredible and I can't believe that we have something like this. I'm incredibly excited.

But I have to agree.

*EDIT*
AAAA I need to HEAR THIS. Fully instrumental NIN...I've been waiting for something like this..
feather
URL

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Joined: 20 Apr 2007
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L :: Sun Mar 02, 2008 10:59 pm :: Profile :: Quote This Post :: PM :: Email!
the face (take two) wrote:
I can't even get beyond the order options page. https://store.nin.com/cart/quantity won't load. Anyone else having this problem? Trent getting hit with too much traffic on his site?
Yeah, I'm having problems getting to that page, too. There's waay too much traffic on the site. I can't even load the player on the site.

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echoingthesound :: Ghosts I - IV