Thanks for the resources. The vehicle itself is still a quality vehicle, and it is in excellent condition, but not worth $2K over the top listed Blue Book value for it. If we get the $2K back, I'll feel a little less shitty about the whole situation. On top of that, I never saw the contract/agreement until AFTER I had signed. When I got the printed copy, I noticed that it stated that we could pay cash, WHICH WE WERE EXPLICITLY TOLD WE COULD NOT. This sent me a bit further over the edge, so yesterday I sent an email to the sales rep where I informed him I felt lied to and provided multiple points of conversation which led me to feel this way. He refuted all of it. My wife and I called to request that they drop the $2K "theft protection package" which we were told was "necessary" for the loan (a lie, and illegal). We were told we'd get an email confirming the refund as documentation. As the day went on, we hadn't received any confirmation. Between the two of us, we called about a dozen times to speak with the finance manager (who, shockingly, was totally unavailable), then with the general manager. The GM assured us we'd get the email. I finally had had enough, and left a voicemail with the GM to let them know that I was going to return the car today. The finance manager immediately called, and sent an email confirming they were going to drop the excess $1,900 charge.
I HIGHLY doubt that they will, so I filed a complaint with NYC's Consumer Affairs bureau between calls.