I see people suggesting Matador/QOTSA, just wanted to point out that, within the UK at least, Matador use a combination of Sandbag & BSI Merch. My QOTSA order is showing a familiar pattern at the moment - I've been sent a tracking number that's been sitting at "with sender" for 4 days already. Yes, I got Sandbag dealing with my order. On the plus side, they sent me an email on Friday hoping I was enjoying the new music I'd ordered - the new music that hasn't been shipped & that doesn't have a download code with the order - nice of them.